How to stop auto renewal on MTN is easy, all you have to do is dial the code and follow the instructions on your screen but if you do not know how to go about it then you are in the right place. In this article we will show you the simple steps that you can follow to opt-out of MTN data auto renewal.
There are several packages on MTN data plan and during subscription you are allowed to choose the one-time purchase or auto-renewal option. If you choose the one-time purchase when your data finishes or expires at the end of the month, you would need to repeat the process again to purchase another data but if you choose the auto-renewal option, your data will be automatically renewed either when your data runs out or at the end of the month you subscribed.
Auto-renewal can be annoying sometimes especially when you do not intend to subscribe the same data plan you previously subscribed or when you want to use the airtime to make calls. Because with Auto-renewal your data is automatically renewed without your consent and the money deducted from your airtime.
There are five different methods to stop or cancel MTN auto renewal, they include;
- USSD Code
- SMS
- MyMTN app
- Customer Service
- MTN webpage
Step-by-step guide to Stop MTN Data Auto Renewal
Dial *312#
Choose Data Plans (Option 1)
Choose Next (Option 99)
Choose Manage Data (Option 12)
Choose Cancel Auto-Renewal (Option 3)
Select Plan to Opt-Out Of
Done
See the image illustration on how to stop MTN Data Auto-renewal below
Step 1. Dial *312#
Step 2. Choose Data Plans (Option 1)
Step 3. Choose Next (Option 99)
Step 4. Choose Manage Data (Option 12)
Step 5. Choose Cancel Auto Renewal (Option 3)
Step 6. Select Bundle to Opt-Out Of
7. Done
With these step-by-step illustration above, you can stop MTN data Auto-renewal within few seconds. If you do not know the actual data plan you were on, you can find it in the step also and cancel the Auto-renewal.
How to Stop MTN Data Auto-Renewal Via SMS
How to stop auto renewal on MTN data through SMS is also easy. This is one of the fastest and easiest methods of canceling auto-renewal subscription.
To stop or cancel MTN data auto-renewal through SMS, send NoCODE to 312. Once this is sent, you will activate the One-Off data subscription
How to Cancel Auto-renewal on MTN Using Customer Service
You can opt-out of the MTN data auto-renewal through customer service. MTN customer service line is open to all customers and it’s a toll free line. If you wish to stop or cancel your auto-renewal you can call the customer care line and speak to a representative. You will be asked some questions so they can confirm you are the owner of the line and once that is confirmed your request will be granted
To speak with MTN customer service, follow these procedures below;
Dial 180 on your phone
Press 2 after 3 seconds
Press 6 after 3 seconds
Then press 0 to be transferred to speak with a customer care representative
Once you are on with a customer care representative, you can request a cancellation of auto-renewal subscription for your MTN line.
How to Stop Daily Auto Renewal on MTN
If you are getting daily auto renewal on your MTN line and you want to stop it then this is for you. You can follow the steps below;
Dial *312# on your MTN phone
From the provide options, select ‘Next’ option 99
Select ‘Next’ again Option 99
Press 8 to select ‘Manage Data’
Press 2 from the options provided to select Cancel Auto-renewal
Tap on daily plan to cancel the auto-renewal
Once this is done, you have successfully cancelled the daily plan auto renewal
How to Stop MTN 100MB Auto-Renewal
You can stop any auto renewal with the steps illustrated above but for clarity sake, you can use the steps below to stop MTN 100MB auto-renewal.
Dial *312#
Press 99 to select Next
Press 99 again to ‘Manage Data’
Press 3 to select ‘Cancel Auto Renewal’
Select 100MB from the available data plan to opt-out of auto-renewal
List of All MTN Data Plan and the Codes to Stop Auto Renewal Using SMS
We have compiled the list of some MTN data plan and the codes to cancel auto renewal via SMS.
To stop auto renewal on the 75MB daily data plan, text NO114 to 312
To stop auto renewal on the 25MB daily data plan, text NO114 to 312
To stop auto renewal on the 1GB daily data plan, text NO115 to 312
To cancel auto renewal on the 200MB for 2 days, text NO113 to 312
To opt-out auto-renewal on the 350MB for 7 days, text NO103 to 312
For 2GB for 2 days, text NO154 to 312
For 1.5GB for 30 days, text NO106 to 312
For 2GB for 30 days, text NO130 to 131
For 3GB for 30 days, text NO109 to 312
For 3.5GB for 30 days, text NO110 to 312
For 6.5GB for 30 days, text NO107 to 312
How to Stop Auto Renewal on MTN Social Plan
Auto renewal affects those that subscribe to the MTN Social Plan, and it js annoying when your airtime is being deducted on a daily basis for a plan you are no longer using. To help you opt-out of this unwanted auto renewal, below are the codes to stop MTN social auto-renewal.
To cancel auto renewal on WhatsApp daily data plan, text STOPWAD to 312
For WhatsApp’s monthly data plan, text STOPWAD to 312
To cancel auto renewal on Facebook’s daily data plan, text STOPFBD to 312
For Facebook’s monthly data plan, text STOPFBM to 312
To cancel Instagram’s daily data plan, text STOPINSD to 312
For Instagram’s monthly data plan, text STOPINSM to 312
How to Activate One-Time Purchase Using MyMTN App
MyMTN app is MTN mobile app that offers various MTN services it’s customers. Auto-renewal of data is among the services on this mobile app. Below is how you can deactivate auto-renewal and activate one-time purchase.
Download myMTN app on your mobile phone and install it
Log into the myMTN app
Enter your MTN phone number
Scroll to ‘My Subscription’
Tap on ‘Toggle off Auto-Renewal’
Tap on ‘Turn Off’
As soon as this is done, any data plan you subscribe to with your MTN line, it will not have data auto-renewal.
How to Activate One-Time Purchase Using MyMTN Web
MyMTN Web can be used to stop or cancel auto renewal subscriptions. There are several services that can be done on this online platform but for now we will stick with the cancellation of auto-renewal subscriptions. Below is how you can opt-out auto-renewal using this online platform;
Log onto the MyMTN Web
Enter your username and password
Enter your phone number
Enter the OTP numbers sent to your phone
Scroll to my subscription
Select data bundle
Then toggle off the auto renewal button
Once this is done, any subscription you do using your MTN line will automatically be a one-time data purchase.